8k818 Privacy Policy

This Privacy Policy describes how 8k818 ("we", "us", "our") collects, uses, stores, discloses, and protects the personal information of players and visitors ("you", "your") who access the 8k818 online gaming platform at https://8k818.app and any associated mobile applications (collectively, the "Platform").

8k818 is committed to protecting the privacy and personal data of all users, particularly Filipino players whose data is governed by the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC) of the Philippines.

By registering an account, accessing the Platform, or otherwise providing your personal information to 8k818, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

For the purposes of the Data Privacy Act of 2012 and applicable data protection legislation, 8k818 is the personal information controller responsible for your personal data collected through the Platform.

8k818 has designated a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy and applicable data protection laws. You may contact the DPO at any time using the contact details provided in Section 14 of this Policy.

Where 8k818 engages third-party service providers to process personal data on its behalf, those providers act as personal information processors and are bound by data processing agreements that require them to handle your data in accordance with this Policy and applicable Philippine law.

8k818 collects the following categories of personal data, depending on how you interact with the Platform:

8k818 collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated collection: Technical data collected automatically when you access the Platform, including through cookies, web beacons, log files, and similar tracking technologies (see Section 8).
• Third-party sources: Identity and fraud-screening data from KYC verification partners; payment confirmation data from GCash, PayMaya, and banking partners; and device fingerprinting data from fraud-prevention providers.

8k818 does not collect personal data from social media platforms or purchase data lists from third-party data brokers.

8k818 uses your personal data for the following purposes:

• Account management: To create, maintain, and secure your 8k818 player account, including processing login authentication and account recovery.
• Identity verification (KYC): To verify your identity and age (21+) in compliance with PAGCOR regulations and Philippine anti-money laundering laws.
• Payment processing: To process deposits and withdrawals via GCash, PayMaya, bank transfer, and debit card, and to reconcile transaction records.
• Game provision: To deliver the games, features, and services available on the 8k818 platform and to maintain accurate gaming records.
• Promotions and bonuses: To administer bonus offers, verify eligibility, and track wagering requirements.
• Customer support: To respond to your enquiries, resolve disputes, and improve our support services.
• Legal compliance: To comply with PAGCOR licensing requirements, the Anti-Money Laundering Act (AMLA), the Data Privacy Act of 2012, and other applicable Philippine laws.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, and other prohibited conduct on the Platform.
• Responsible gaming: To monitor gaming patterns and apply responsible gaming tools, including deposit limits, cooling-off periods, and self-exclusion, where appropriate.
• Marketing communications: To send you promotional offers, platform updates, and news about 8k818 — only where you have provided consent and subject to your opt-out rights.
• Platform improvement: To analyse usage patterns, conduct research, and improve the features, performance, and security of the 8k818 platform.

Under the Data Privacy Act of 2012, 8k818 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our contract with you — including account management, game provision, and payment processing.
• Legal obligation: Processing required to comply with applicable Philippine laws, including PAGCOR regulations, AMLA obligations, and tax reporting requirements.
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

8k818 does not sell your personal data. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• KYC and identity verification providers: Third-party services that assist in verifying your identity and age in compliance with PAGCOR and AMLA requirements.
• Payment processors: GCash, PayMaya, and banking partners necessary to process your deposits and withdrawals.
• Game software providers: Licensed game studios and platform providers whose games are available on 8k818, to the extent necessary to deliver game services and maintain game records.
• Fraud prevention and security providers: Third-party services that assist in detecting and preventing fraudulent activity on the Platform.
• Customer support platforms: Tools used to manage and respond to player support enquiries.
• Regulatory and law enforcement authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government authorities, where disclosure is required by law or court order.
• Professional advisers: Lawyers, auditors, and accountants, where necessary for legal, compliance, or financial purposes, subject to professional confidentiality obligations.

8k818 uses cookies and similar tracking technologies to operate and improve the Platform. The following types of cookies are used:

• Strictly necessary cookies: Essential for the Platform to function, including session management, login authentication, and security features. These cannot be disabled.
• Functional cookies: Remember your preferences, such as language settings and responsible gaming limits, to personalise your experience.
• Analytics cookies: Collect anonymised data about how players use the Platform to help us improve performance and usability. Used only with your consent.
• Marketing cookies: Track your interactions with 8k818 promotional content to deliver relevant offers. Used only with your consent.

You can manage your cookie preferences through your browser settings or the cookie consent tool on the Platform. Note that disabling certain cookies may affect the functionality of the Platform.

8k818 does not use third-party advertising networks or allow external advertisers to place cookies on the Platform.

8k818 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction:

• Encryption in transit: All data transmitted between your device and 8k818 servers is encrypted using TLS 1.3 protocol.
• Encryption at rest: Sensitive personal data stored on 8k818 servers is encrypted using AES-256 encryption.
• Access controls: Access to personal data is restricted to authorised 8k818 personnel and service providers on a strict need-to-know basis, enforced through role-based access controls and multi-factor authentication.
• Security monitoring: 8k818 operates continuous security monitoring, intrusion detection systems, and regular vulnerability assessments to identify and address potential threats.
• Data breach response: In the event of a personal data breach that poses a risk to your rights and freedoms, 8k818 will notify the National Privacy Commission and affected players in accordance with the timelines prescribed by RA 10173 and NPC regulations.

While 8k818 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying 8k818 immediately if you suspect any unauthorised access to your account.

8k818 retains your personal data for the following periods, after which data is securely deleted or anonymised:

Where retention is required by law (particularly under AMLA), data will be retained for the legally mandated period regardless of account closure or deletion requests.

As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 8k818:

To exercise any of these rights, please contact the 8k818 Data Protection Officer using the details in Section 14. 8k818 will respond to all verified requests within fifteen (15) business days, in accordance with NPC guidelines.

The 8k818 platform is strictly intended for adults aged 21 years and above, in compliance with PAGCOR regulations governing online gaming in the Philippines. 8k818 does not knowingly collect personal data from individuals under the age of 21.

If 8k818 discovers that personal data has been collected from a person under 21 years of age, the associated account will be immediately closed, all data will be deleted (subject to any mandatory legal retention obligations), and any deposits will be returned subject to verification.

If you believe that a minor has registered on the 8k818 platform, please contact support immediately at the details provided in Section 14.

8k818 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, 8k818 will notify registered players via email or an in-platform notification at least seven (7) days before the changes take effect.

The most current version of this Privacy Policy will always be available on this page, with the effective date clearly indicated. Your continued use of the 8k818 platform after the effective date of any update constitutes your acceptance of the revised Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how 8k818 protects your personal information.

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 8k818, please contact our Data Protection Officer:

If you are not satisfied with 8k818's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.

For responsible gaming concerns, please visit the Responsible Gaming page or contact our support team at the details above.